Trust and Safety at Spectrum Singles

A dating community built around vulnerability requires a robust approach to safety. Here is how we protect autistic and neurodivergent members, and how members control their own experience.

Profile screening and moderation

Every new account is reviewed before it can message other members. AI systems flag suspicious behaviour patterns, fake profiles, rapid messaging, copy-paste openers, and requests to move off-platform immediately. Human moderators handle escalations.

Accounts that do not pass screening are removed before they reach your inbox. The community is smaller than the mainstream apps. That is partly because the moderation bar is higher.

Free identity verification

ID verification is available free to all members. Verified members display a badge on their profile, which makes it easier to make an informed decision about who you connect with.

Verification is voluntary, not mandatory. We do not require government ID to join. If a member has verified, you can be confident they are who they say they are.

Private, encrypted messaging

Messages stay on the platform. We do not share message content with third parties. You control who can message you, free members can restrict incoming messages, VIP members have additional filter options.

If a conversation goes somewhere you are not comfortable with, you can block and report from within the message thread. The block is immediate and the report goes to moderation within hours.

Member control panel

Your privacy settings are yours to manage. You choose what appears on your public profile, who can see your last-active status, and whether you appear in search results.

You can pause your account at any time without losing your data. You can delete your account permanently and all associated data will be removed within 30 days.

24/7 support

Our support team is available around the clock. We know that issues with safety or harassment do not follow business hours.

Reports submitted through the platform are reviewed by a human. Urgent safety concerns are escalated immediately and not left in a moderation queue. You will receive a response with the action taken.

Neurodivergent-aware moderation

We take into account that autistic communication styles can look different to neurotypical norms. A member who sends direct, blunt messages is not necessarily being rude. A member who does not pick up on social cues immediately is not necessarily a bad actor.

Our moderation approach distinguishes between communication style differences and genuine harmful behaviour. If you receive a complaint or a moderation flag, you will be told what was reported and have the opportunity to respond.

Online safety basics

Practical things worth keeping in mind when dating online, regardless of which platform you use.

Keep conversations on the platform

Until you are confident about someone, keep conversations on Spectrum Singles. Moving to WhatsApp or another platform removes the safety tools available here.

First dates in public places

Meet in public for your first few dates. A sensory-friendly cafe or park is a good option. Tell someone you trust where you are going and who you are meeting.

Trust your instincts

If something feels wrong, it probably is. You do not need to explain or justify blocking someone. Block and report at any time, for any reason.

Never send money

No legitimate match will ask you for money. If someone you have never met in person asks for financial help, it is a scam. Report it immediately.